Shipping policy


Oud by Sham par hum apne customers ko fast, safe aur reliable delivery experience provide karne ki koshish karte hain. Neeche hamari shipping se related tamam details di gayi hain.

📦 Order Processing

  • Tamam orders 1–2 working days me process kiye jate hain
  • Orders Sunday aur public holidays par process nahi hote

🚚 Delivery Time

  • Delivery time aam tor par 2–5 working days hota hai (location ke mutabiq)
  • Remote areas me delivery thodi delay ho sakti hai

💰 Shipping Charges

  • Standard shipping charges checkout par show hote hain
  • 🎉 ₹3000 ya us se zyada order par FREE DELIVERY di jati hai

💵 Cash on Delivery (COD)

  • Hum Cash on Delivery (COD) service provide karte hain
  • Customer ko delivery ke waqt full payment karni hoti hai

📍 Order Tracking

  • Order dispatch hone ke baad tracking details share ki jati hain
  • Aap apna order asani se track kar sakte hain

⏳ Delays

Agar kisi wajah se delay ho (weather, courier issue, ya high order volume), to hum customer ko inform karte hain aur update provide karte rehte hain

🏠 Incorrect Address

Agar customer galat address deta hai aur parcel return ho jata hai, to dobara shipping charges apply ho sakte hain

📦 Damaged or Lost Orders

Agar aap ka order damaged ya lost ho jaye:

  • Hum se foran contact karein
  • Hum issue ko jaldi resolve karne ki puri koshish karenge

📞 Contact Us

Shipping se related kisi bhi sawal ke liye hum se rabta karein:

Email: support@oudbysham.com
WhatsApp: +92 3305836211

💎 Oud by Sham

Luxury perfumes. Trusted delivery. Premium experience.